WARDOGS FIELD MANUAL
A calm access triage page for launch-state kicks, queue failures and incorrect-ban reports. Capture the evidence, use the official channel and do not turn uncertainty into an account claim.
Updated 2026-10-15 · Official sources checked 2026-10-15.
Update 0.2.0 adds region-based maximum ping limits on official servers. Sustained high ping can cause a kick and prevent rejoining that server until the next map transition; temporary spikes and server-side lag are excluded. The new victim-driven team-kill Punish/Forgive system can also lead to escalating penalties. These published systems do not diagnose an individual ban. BULKHEAD Season 02 notes, checked October 15 UTC.
The official launch notes changed the behavior around ban messaging, and the stability hotfix addresses connection failures. No reviewed source establishes an active false-ban incident. This page helps you file the right symptom; it cannot promise an appeal result.
FOUR-WAY TRIAGE
A precise report starts with the text on screen. Use one card, collect one clean timeline and link the official source that matches the symptom.
Treat the exact wording as the first fact. Do not publish an appeal as resolved until the official channel confirms the account state.
REPORT CHECKLIST
The Season 1 changelog says the kicked-from-server message is now shown only for a ban. Separately, the stability hotfix targets unexpected disconnections. Save the exact wording and ask support to confirm your account state; this wiki cannot diagnose a ban from a symptom alone.
REPORT CHECKLIST
Failed authentication, a long queue and a ban message are different reports. Use the symptom that actually appears so the report reaches the right troubleshooting path.
REPORT CHECKLIST
Look for a developer post matching your exact error and client version. A general community hub does not establish that a false-ban incident exists or that an individual appeal has been accepted.
REPORT CHECKLIST
REPORT TEMPLATE
Copy this shape into the official report area:
Do not include passwords, authentication codes or unnecessary personal information.
Do not use unconfirmed hosts edits, anti-cheat changes or account workarounds as a default fix. The goal is a reproducible report that lets the official team distinguish a ban from a launch failure.
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