QUEST RESCUE
Stuck? Start with what you can see.
Check the objective and symptom before trying another workaround. 5 step-by-step checks below, and 50 reported blockers on the Stuck Radar, with unsuccessful checks kept in view.
Stuck Radar sources checked November 9, 2026; step-by-step corrections reviewed September 25, 2026. This tool does not read your character or verify hidden quest flags.
Paste what you see
Paste your quest log line, an error message or an item tooltip. Matching happens in this browser; nothing you paste is sent or saved.
Stuck Radar: reported blockers
Sources checked November 9, 2026
Each blocker shows Blizzard's status, what to try first and its sources. A case appears here once Blizzard lists it or at least two separate players report it; single reports wait on the Unknowns board.
Among the Faithful: the bookcase is missing
Conflicting reportsConflicting player reports. Blizzard has not listed a fix.
- Check that the active objective is collecting the cultist plans.
- Note whether the object is missing or visible but unusable.
- Blizzard says party changes can move you to another world instance, so record your party before and after any layer change. Players report mixed results from layer changes.
Open the step-by-step checkBlizzard forums (players) · 2026-09-19 ↗Blizzard forums (players) · 2026-09-19 ↗Blizzard forums (official) · 2026-10-11 ↗
Stuck? Among the Faithful: the cultist plans bookcase is missing or won't work. What do I check?
Hint 1
Start with the quest log, then look at the object itself. The details you write down matter more than any quick trick.
Hint 2
Confirm the active objective is the cultist plans and note whether the object is missing or visible but unusable. Party changes can move you to another world instance, so note your party before and after; layer changes have mixed results.
Waylaid Crates won't accept the materials
ConfirmedBlizzard lists both problems and planned a fix for a later beta build. We haven't confirmed it reached the client.
- Compare the requested quantity with the item's maximum stack.
- For Apprentice Curiosities, note which Essence is requested and which one you can target.
- Keep your materials; Blizzard's list gives no workaround.
Open the step-by-step checkBlizzard forums (official) · 2026-10-11 ↗
Stuck? A Waylaid Crate won't accept my materials. What's wrong?
Hint 1
Look closely at the number the crate asks for, and compare it with how the item stacks in your bags.
Hint 2
Blizzard lists two problems: crates asking for more than one stack holds, and Apprentice Curiosities rejecting Greater Magic Essence. Blizzard gives no workaround yet, so keep your materials rather than selling them.
Escaping Ban'ethil: the escort runs too fast
Fixed by Blizzard · retest pendingBlizzard marked this fixed on September 24. Kingy hasn't retested it.
- Update the client through Battle.net and try the escort once.
- If it still fails, note the build and whether the problem is speed or repeated attacks.
Open the step-by-step checkBlizzard forums (official) · 2026-10-11 ↗
Stuck? Escaping Ban'ethil: the escort runs off too fast. How do I finish it?
Hint 1
Blizzard has already changed this escort, so check your client version before trying tricks.
Hint 2
Blizzard marked it fixed on September 24. Update through Battle.net and try once; if it still fails, note the build and whether the problem is speed or repeated attacks.
Wounds of Betrayal: healing gives no credit
Fixed by Blizzard · retest pendingBlizzard reports this corrected in the September 24 update. Kingy hasn't retested it.
- Update the client and try one normal heal on a druid.
- If credit still fails, keep a screenshot of the quest log and the build.
Open the step-by-step checkBlizzard forums (official) · 2026-09-26 ↗
Stuck? Wounds of Betrayal: healing the druids gives no credit. What should I do?
Hint 1
This was a known bug that Blizzard addressed in an update, so start with your client version.
Hint 2
Blizzard reports it corrected in the September 24 update. Update the client and try one normal heal on a druid; if it still fails, keep a screenshot of the quest log and the build.
Exploring the Horde: talking to Sylvanas gives no credit
Fixed by Blizzard · retest pendingBlizzard reports this corrected in the September 24 update. Kingy hasn't retested it.
- Update the client, use the dialogue once and check the quest log.
- If it stays incomplete, note the build and the dialogue you saw.
Open the step-by-step checkBlizzard forums (official) · 2026-09-26 ↗
Stuck? Talking to Sylvanas doesn't complete Exploring the Horde. What now?
Hint 1
Blizzard has already acted on this one, so first make sure you're playing the build that has their change.
Hint 2
Blizzard lists it as corrected in the September 24 update. Update the client through Battle.net, use the dialogue once and check the quest log; if it's still incomplete, note the build and what she said.
Break A Few Eggs: Taillasher Eggs were slow to respawn
Fixed by Blizzard · retest pendingBlizzard's October 8 notes say the eggs now respawn more quickly and more are available. Kingy hasn't retested it.
- Update the client and check the egg spawns again.
- If eggs are still scarce, note the build and time of day.
Blizzard forums (official) · 2026-10-11 ↗Blizzard forums (official) · 2026-10-11 ↗
Stuck? Break A Few Eggs: I can't find enough Taillasher Eggs. What now?
Hint 1
Blizzard changed this quest after players complained. Check that you have their change before you keep searching.
Hint 2
Blizzard's October 8 notes say the eggs respawn faster and there are more of them. Update the client and check the spawns again; if they're still scarce, note the build and time of day.
Guild charters can't be signed
ConfirmedBlizzard lists this as a work in progress and gives a temporary workaround.
- Blizzard's workaround: hand in the charter with no signatures.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Nobody can sign my guild charter. How do I make the guild?
Hint 1
Blizzard knows signing is broken and has posted a temporary way around it.
Hint 2
Blizzard lists signing as a work in progress. Their workaround is to turn in the charter without any signatures.
Scroll of Liminal Passage doesn't work
ConfirmedBlizzard lists it as a known issue (October 1) with no fix date.
- Note the build and what happened when you used it.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? My Scroll of Liminal Passage doesn't work. Am I doing it wrong?
Hint 1
Probably not. Check whether Blizzard already knows about it before using more scrolls.
Hint 2
Blizzard has listed it as a known issue since October 1, with no fix date yet. Note the build and what happened when you used it.
Something vanished after a party change
ConfirmedBlizzard says creating or changing a party may move players to a different world instance, and is working on improvements.
- Note your party before and after the change, and keep that note with any quest report.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? A friend, NPC or quest object vanished right after a party change. What happened?
Hint 1
Think about what you did just before it disappeared. Grouping changes can change more than who is in your party.
Hint 2
Blizzard says joining, leaving or changing a party can move you to a different world instance. Write down your party before and after the change and include it in any quest report.
Stuck at 100% loading after the Tram, a flight or zone travel
ConfirmedSeveral player threads report it (October 8–9). Recovery is inconsistent and no universal fix is known.
- Check whether your other characters still load.
- Don't delete the stuck character; progress loss is unconfirmed.
- Record the build, last location and exact transition.
Read the full guideBlizzard forums (players) · 2026-10-09 ↗Blizzard forums (players) · 2026-10-09 ↗Blizzard forums (players) · 2026-10-09 ↗Blizzard forums (players) · 2026-10-09 ↗
Stuck? My character is stuck at 100% loading after the Tram or a flight. What now?
Hint 1
Find out whether the problem is the account or just that one character, and don't do anything you can't undo.
Hint 2
Try logging in on another character. Don't delete the stuck one, since nobody has confirmed progress is lost. There's no universal fix yet, so record the build, last location and the exact trip when you report it.
Mac freezes when loading into the world
Conflicting reportsUS and EU players reported it in mid-September. Several said the September 24 update fixed it; one EU player saw full freezes return on build 70170 (October 2).
- Update through Battle.net first.
- If you can reach the graphics menu, note your setting before trying Secondary Lighting at Fair.
- If the whole Mac locks up, note the build and settings when you report it.
Blizzard forums (players) · 2026-09-19 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (official) · 2026-09-26 ↗
Stuck? My Mac freezes when loading into the world. Is there a fix?
Hint 1
Make sure you're on the newest beta build first, then look at one specific lighting setting.
Hint 2
Update through Battle.net. Several players said the September 24 update fixed it, though one saw freezes return on build 70170. If you can reach the graphics menu, note your setting and try Secondary Lighting at Fair.
Blood Tithe won't start
Fixed by Blizzard · retest pendingBlizzard's October 8 notes say this is fixed. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
- If it still won't start, note the build and the quests you completed before it.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Blood Tithe won't start for me. Why?
Hint 1
It depends on which quests you finished before it, and Blizzard has changed it since.
Hint 2
Blizzard's October 8 notes say it's fixed. Update the client through Battle.net and try once; if it still won't start, note the build and the quests you completed before it.
An escort quest won't start
Fixed by Blizzard · retest pendingBlizzard's October 1 notes say this is resolved. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
- If it still won't start, note how many quests are in your log.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? An escort quest won't start. What's blocking it?
Hint 1
The escort NPC isn't the problem. Something about your own character is blocking the start.
Hint 2
It refused to start with 25 or more quests in your log; Blizzard's October 1 notes call it resolved. Update the client and try again, and note your quest count if it still won't start.
Blackrock Blockade objects are scarce
Fixed by Blizzard · retest pendingBlizzard updated the quest on October 1 and increased the respawn rate of all three on October 8. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
- If they're still scarce, note the build and the area you searched.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Blackrock Blockade: I can't find the weapon racks or supplies. Where are they?
Hint 1
Blizzard has adjusted this quest twice, so an old client could be the problem.
Hint 2
Blizzard updated it on October 1 and raised the respawn rate of all three objects on October 8. Update the client and try again; if they're still scarce, note the build and the area you searched.
Destiny Calls: Sethir's minions are missing
Fixed by Blizzard · retest pendingBlizzard's October 8 notes say Sethir now spawns more minions after a reset and respawns faster. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Destiny Calls: Sethir's minions aren't there. What now?
Hint 1
The minions depend on Sethir himself, and Blizzard changed how that works.
Hint 2
Blizzard's October 8 notes say Sethir spawns more minions after a reset and respawns faster. Update the client through Battle.net and try the quest once.
Jin'Zil won't take your quest
Fixed by Blizzard · retest pendingBlizzard's October 8 notes say Jin'Zil now accepts quests after that happens. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Jin'Zil won't take my quest. Why?
Hint 1
Another player finishing the same quest nearby was the trigger, and Blizzard has since looked at it.
Hint 2
Blizzard's October 8 notes say Jin'Zil now accepts quests even after someone else completes Jin'Zil's Forest Magic. Update the client and try the turn-in once.
Excavation Site: the Titan Relic is gone
Fixed by Blizzard · retest pendingBlizzard's October 8 notes say the relic is given back for Earthen Echo or Prehistoric Prism, so you don't need another. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
- Check your bags for the relic before looking for a new one.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? My Titan Relic from the Excavation Site is gone. Do I need another one?
Hint 1
Before you go looking for a replacement, check what Blizzard changed about the relic and its follow-up quests.
Hint 2
Blizzard's October 8 notes say the relic is given back for Earthen Echo or Prehistoric Prism, so you don't need a new one. Update the client, check your bags, then try the follow-up quest.
Echeyakee: the horn is used up
Fixed by Blizzard · retest pendingBlizzard's October 8 notes say the horn is no longer consumed. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? The Horn of Echeyakee got used up. Can I still finish the quest?
Hint 1
Blizzard has changed how the horn behaves, so an older client may be the reason it vanished.
Hint 2
Blizzard's October 8 notes say the horn is no longer consumed when you use it. Update the client through Battle.net and try the quest once.
Ulag the Cleaver: the Mausoleum Trigger is slow
Fixed by Blizzard · retest pendingBlizzard's October 8 notes say this is fixed. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Ulag the Cleaver: the Mausoleum Trigger takes forever. What now?
Hint 1
The slow reset was a bug rather than a design choice, and Blizzard has posted about it.
Hint 2
Blizzard's October 8 notes say the trigger's slow reactivation is fixed. Update the client through Battle.net and try the quest once.
Storm, Earth, and Fire: totems are hard to collect
Fixed by Blizzard · retest pendingBlizzard's October 8 notes say the creatures respawn faster and drop totems more often, with new totem sources. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Storm, Earth, and Fire: I can't collect enough twisted totems. What should I do?
Hint 1
Farming harder may not help on an old build. Blizzard tuned this Shaman quest during the beta.
Hint 2
Blizzard's October 8 notes say the creatures respawn faster, drop totems more often and that there are new totem sources. Update the client through Battle.net and try again.
The Great Cat Spirit: no quest loot
Fixed by Blizzard · retest pendingFixed by Blizzard on October 16 with a beta hotfix to the relics' loot. Players in the US thread finished it afterwards, with no new reports since. Kingy hasn't retested it.
- Click the relic again: Blizzard says its October 16 hotfix fixed the loot.
- If it still says "There is no loot", report it in game from the relic and note the time.
Blizzard forums (official) · 2026-10-16 ↗Blizzard forums (official) · 2026-10-16 ↗Blizzard forums (official) · 2026-10-11 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-15 ↗Blizzard forums (players) · 2026-10-18 ↗
Stuck? The Great Cat Spirit relic says "There is no loot". What can I do?
Hint 1
Blizzard says it fixed this in an October 16 beta hotfix. Go back and try the relic again before anything else.
Hint 2
If the relic still says "There is no loot", report it in game while standing at it and note the time.
Rocks to Rests: not enough Smooth Boulders
Fixed by Blizzard · retest pendingBlizzard's October 1 notes say they should be far more plentiful. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Rocks to Rests: where are all the Smooth Boulders in Orgrimmar?
Hint 1
If they seem rare, check your client before searching the whole city again.
Hint 2
Blizzard's October 1 notes say Smooth Boulders should now be far more plentiful. Update the client through Battle.net and try the quest once.
Plagued Lands: Tharnariun's Hope doesn't work
Fixed by Blizzard · retest pendingBlizzard's October 1 notes say the issue is resolved. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
Blizzard forums (official) · 2026-10-11 ↗
Stuck? Plagued Lands: Tharnariun's Hope isn't working. What can I do?
Hint 1
The item itself was misbehaving, and Blizzard has posted about it during the beta.
Hint 2
Blizzard's October 1 notes say the Tharnariun's Hope problem is resolved. Update the client through Battle.net and try the quest once.
Treacherous Cold: the rifle can't be looted
Fixed by Blizzard · retest pendingBlizzard's September 24 notes say this is resolved. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
A Firm Response gives no credit
Fixed by Blizzard · retest pendingBlizzard said on September 21 that a second fix worked and testers were completing it; the September 24 notes list it as fixed. Kingy hasn't retested it.
- Update the client through Battle.net, then try the quest once.
Blizzard forums (official) · 2026-10-13 ↗Blizzard forums (official) · 2026-10-11 ↗
Stuck? A Firm Response won't give credit after Lorthuna appears. What should I do?
Hint 1
This event was fixed during the beta, so a stalled run may mean an old client.
Hint 2
Blizzard's September 24 notes list it as fixed. Update the client through Battle.net and try the event once more; if it stalls again, note the build.
Whispers, group invites and mail take minutes
ConfirmedPlayers in ten US and five EU threads report delays of up to about five minutes, on and off since late September and still on October 13. Blizzard hasn't listed it as a known issue yet.
- Allow a few minutes before resending an invite or mail.
- Note the time and length of the delay if you report it to Blizzard.
Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗
Stuck? Why do my whispers, party invites or mail take minutes to arrive?
Hint 1
This is reported widely on the beta, so it's probably not your setup. Give the server some time before you act again.
Hint 2
Players report delays of up to about five minutes. Allow that long before resending an invite or mail, and note the time and length of the delay if you report it.
A mailbox won't open (cities, Dolanaar, Valanaar)
ConfirmedSince launch, US and EU players report it at Valanaar, Undercity, Stormwind, Auberdine and Orgrimmar (November 5–6); beta reports came from Dolanaar. Blizzard hasn't listed it.
- Try another mailbox. Two EU players got in after trying several in Undercity; in Valanaar the bank mailbox worked when the inn's didn't.
- Log out and back in, or restart the game. Three EU players say a relog or restart fixed it, once after a few tries.
- If no mailbox opens after relogging, note the city and your ruleset when you report it to Blizzard. Untested by Kingy.
Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-11-06 ↗Blizzard forums (players) · 2026-11-06 ↗Blizzard forums (players) · 2026-11-07 ↗
"That action is currently restricted" at the auction house or trade window
ConfirmedUS and EU players report it since the October 8–9 maintenance; others are unaffected. Blizzard's October 13 Temporary Economy Holds restrict these on suspected gold-trading accounts, but it hasn't said they cause this message.
- Note whether trading, mail, the guild bank and the auction house all fail: an economy hold restricts all four.
- Blizzard says a hold lifts automatically if the account is cleared, and that false positives may happen while it's tuned.
- Keep a screenshot with the time if you report it to Blizzard.
Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (official) · 2026-10-14 ↗
Stuck? Why does the auction house or trade window say "That action is currently restricted"?
Hint 1
Before blaming the auction house itself, test the other ways your account moves gold and items. The pattern of what fails tells you more than the error text does.
Hint 2
Try a trade, a mail, the guild bank and the auction house. If all four fail, that matches Blizzard's October 13 economy holds on suspected gold-trading accounts, which lift on their own once an account is cleared. If only one fails, report it with a screenshot and the time.
Character creation hangs or says the name is taken
ConfirmedPlayers in five threads report it since about October 11, and one links it to the whisper and mail delays. Several say the character appears after a few minutes; one couldn't delete a character. Blizzard hasn't listed it yet.
- Wait a few minutes after clicking Finish, then check your character list before trying again.
- Don't click Finish again and again: one player ended up with three copies of the same character.
Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-13 ↗
Stuck? Character creation spins after Finish, or says the name is taken. What should I do?
Hint 1
Resist the urge to click again. The character may be on its way even if the screen doesn't say so.
Hint 2
Several players say the character appears after a few minutes. Wait, then check your character list before retrying; one player who kept clicking Finish ended up with three copies.
"That item is already being used" on a quest object
ConfirmedPlayers in two threads report it on October 12: an ore shipment box in Loch Modan, and Felix's Box and Gozwin's Mechanic's Log in Dun Morogh. Blizzard hasn't listed it yet.
- Note the object, zone and time, then try again after the next realm restart.
- Report it in game from the spot so Blizzard sees the object.
Blizzard forums (players) · 2026-10-12 ↗Blizzard forums (players) · 2026-10-12 ↗
Stuck? A quest object says "That item is already being used" with nobody nearby. What now?
Hint 1
Players report it with nobody else around, so it's likely not you. Write down where and when it happened before trying again.
Hint 2
Note the object, zone and time, then try again after the next realm restart. Report it in game from the spot so Blizzard can find the object.
Login stuck at "Retrieving character list"
ConfirmedBig waves followed the server updates of September 22 and October 1 (threads with 100+ replies) and cleared within a day or two. Since October 9–10, a few players report it lasting hours. Blizzard hasn't listed it.
- Right after maintenance or a restart, wait and try again later; the big waves cleared within a day or two.
- Check Blizzard's Beta Realm Maintenance thread on the official forum for an update in progress.
- If it lasts more than a day, try another network connection, such as Wi-Fi instead of Ethernet (two players' fix).
- If nothing works, open a Blizzard support ticket with the time it started.
Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗
Stuck? Login is stuck on "Retrieving character list". What can I do?
Hint 1
Check when this started. If it lines up with a server update, the problem is probably on Blizzard's side rather than your PC.
Hint 2
Big waves after maintenance cleared within a day or two, so wait and check Blizzard's beta realm maintenance thread. If it lasts more than a day, two players fixed it on another network connection; otherwise open a support ticket with the start time.
Pristine Leather and other rare reagents stop dropping
Conflicting reportsPlayers in two US threads and one EU thread report it since about October 8–10; others still get them easily. Theories (a bugged perk, a level cutoff) are unproven. Blizzard hasn't commented.
- Note your Legacy perks, profession skill and the creature or node level when you report it.
- If a skin's loot vanishes when you auto-loot, try skinning with Shift held, as one player suggests.
Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗Blizzard forums (players) · 2026-10-13 ↗
Stuck? Pristine Leather and other rare reagents stopped dropping. Is it bugged?
Hint 1
Reports are mixed and nobody has proven a cause, so gather details before you change how you farm.
Hint 2
Note your Legacy perks, profession skill and the creature or node level when you report it. If a skin's loot vanishes with auto-loot on, one player suggests skinning while holding Shift.
Stances and Stealth no longer swap action bar 1
ConfirmedMany players in two US threads and two EU threads report it from October 15, with and without addons. Blizzard hasn't commented or listed it yet.
- Make sure you're on client 70425 (Blizzard's current beta build); all reports so far come from it.
- Disabling addons or deleting the WTF folder doesn't help, several players say.
- Until a fix, page bar 1 by hand with Shift and a number key, or a /swapactionbar macro (single-player workarounds, untested by Kingy).
Blizzard forums (players) · 2026-10-16 ↗Blizzard forums (players) · 2026-10-16 ↗Blizzard forums (players) · 2026-10-16 ↗Blizzard forums (players) · 2026-10-16 ↗
AMD Radeon driver crash or black screen after entering the world
ConfirmedPlayers in many US and EU threads report it since mid-September, and again on the October 15 build. Other AMD owners report no problems. Blizzard hasn't commented or listed it.
- Set Secondary Lighting to Fair (players say anything above Good triggers it); the most-reported fix that keeps DirectX 12.
- If it still crashes, switch the graphics API to DirectX 11; several players say this stops it, at a large frame-rate cost.
- Windowed mode helped some players. Lowering every other setting didn't stop the alt-tab lock-up for one player on the October 15 build.
- Note your card, driver and build when you report it. These are player workarounds, untested by Kingy.
Blizzard forums (players) · 2026-10-18 ↗Blizzard forums (players) · 2026-10-18 ↗Blizzard forums (players) · 2026-10-18 ↗Blizzard forums (players) · 2026-10-18 ↗Blizzard forums (players) · 2026-10-18 ↗Blizzard forums (players) · 2026-10-18 ↗
"This game cannot be played yet" after the Stress Test
ConfirmedBlizzard said a snag delayed the beta's return at 6:46 p.m. PDT on October 21. Players report it back within the hour once they fully quit the app.
- Fully quit the Battle.net desktop app, including from the system tray or menu bar, not just the window's close button, then reopen it. Blizzard says this forces the update.
- Check the Game Version selector on the WoW Forever playscreen and switch from Stress Test back to the beta.
- Closing the window and reopening it right away didn't help some players; quitting the app fully did.
- These are Blizzard's and players' steps, untested by Kingy. The beta closed for good at 10:00 a.m. PDT on October 23, so this card is history.
Blizzard forums (official) · 2026-10-22 ↗Blizzard forums (players) · 2026-10-22 ↗Blizzard forums (players) · 2026-10-22 ↗
"That name is restricted" on a name that should be allowed
ConfirmedBlizzard confirmed a bug on October 27: its restricted-name list was too strict, for example on names containing "c-o-n". It said the fix comes with the next realm restarts in each region.
- Try the name again. Blizzard invites you to retry a name that gave this message once the fix is in.
- Blizzard still restricts some names on purpose, such as major lore characters and names blocked for technical reasons, so not every refusal is this bug.
- These are Blizzard's steps, untested by Kingy. Blizzard hasn't posted the restart time for each region.
Blizzard forums (official) · 2026-10-31 ↗Blizzard forums (official) · 2026-10-31 ↗
No realms on the Roleplay rulesets during name reservation
ConfirmedBlizzard's forum support said fixes in the November 3 maintenance were intended to resolve the WOW51900309 no-realms errors. Several players in that thread report access back since. Retest pending.
- Try the ruleset again first. After the November 3 maintenance, several players on Blizzard's WOW51900309 thread report the error gone, including on Normal.
- If it still fails on Australian servers, create any Roleplay or Roleplay-PvP characters first. Blizzard said on October 27 that creating on Normal or PvP first removes those rulesets for later characters.
- Players suggest securing the name on a ruleset that works, because Blizzard says a full name is unique across the region. Kingy can't confirm how moving it later works.
- These are Blizzard's and players' steps, untested by Kingy.
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Reserved characters show up on the wrong ruleset
ConfirmedBlizzard's forum support said on November 3 that the ruleset issues should all be resolved, while some characters still sit on rulesets players didn't intend. One player confirmed moving characters worked. Retest pending.
- Check where a character really is: switch rulesets at the top of character select and back. Blizzard's support says the label not showing on first connect is likely a bug.
- To move a character, Blizzard's support said on November 3 to delete it and create it again on the ruleset you want, since names are unique per region.
- One player warns a deleted name is open to others at once, and Blizzard hasn't documented how it is released. Keep any character whose name you care about until a fix.
- Not everyone is affected. Blizzard's support agent says their own day-one Roleplay characters stayed put and calls the issue possibly recent or conditional. One player also reports no change.
- These are Blizzard's and players' steps, untested by Kingy.
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"Requires an account with a valid access license" (WOW51900337)
ConfirmedBlizzard hasn't announced a bug. In the cases its forum support checked on October 27–30, the pack sat on a different WoW license or region from the one being used.
- In the Battle.net app, open the account dropdown above Play and pick another WoW license. Two players fixed it by switching away from Starter Edition; a third found the pack on an old trial license.
- Beta access doesn't show which license holds the pack. Blizzard's support says the beta's WoW#1 is a separate beta license, not your active WoW#1.
- Check the region too. Blizzard's support says the store defaults to your location, so a pack bought on the EU site doesn't cover your North American license.
- If the pack is on the wrong license, Blizzard's support says to request a refund through self-help or a ticket, then buy it again and choose the right license. Blizzard decides each refund.
- Before launch, Blizzard's support article says reservations need a pre-purchase of any version; beta and Invite a Friend codes don't count. Game time alone works from launch, its forum support says. These steps are untested by Kingy.
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"Creation of that type of character is currently throttled" at launch
ConfirmedBlizzard's support article names this error without saying what triggers it. No Blizzard post about it in the launch threads we read, and the launch known-issues list was empty.
- Keep trying. Players on the US and EU forums report it eventually let them create, some after 45 minutes to about 90 minutes.
- Reconnect. Four players say leaving and reconnecting, or restarting the game, let them create right away. Two others say a restart didn't help.
- The message can switch to the faction population-imbalance lock on PvP. That lock is a separate rule; see the faction card on this page.
- Some players also saw "Character creation timed out" first, on EU. These reports are from launch night and untested by Kingy.
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The Great Outdoors: "Sit near the campfire" not counting
ConfirmedBlizzard hasn't acknowledged it, and its launch known-issues post doesn't list it. The workaround here comes from players, not Blizzard, and Kingy hasn't tested it yet.
- Type /sit in chat, then type /sit again while you're still sitting. Seven players on Blizzard's US forum say this gave them credit.
- Three others say pressing X to sit, then typing /sit, worked. In the beta, players said the typed /sit counted and the sit key didn't.
- Some players suggest clearing your target before you sit. Results are mixed: one player says it worked, two say it didn't.
- Some players still get no credit after several tries, one on two characters. Abandoning and retaking the quest helped one player but not another. These reports are from launch night and untested by Kingy.
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Main WoW account missing from the Forever account dropdown
ConfirmedBlizzard hasn't announced a bug or a fix. Its EU forum support said on November 2 it had seen a couple of similar reports that morning, and that restarting the Battle.net app appears to fix it.
- Fully close the Battle.net app and open it again, then check the dropdown above Play. The player who reported it confirmed this worked.
- If the account still isn't listed, check which account and region hold your pack; the WOW51900337 card covers that. These steps are untested by Kingy.
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Boats and zeppelins vanish or never arrive
ConfirmedBlizzard's Aggrend said on November 5 that transports get "lost in the maelstrom" for long stretches; temporary portals stand near most docks and inside zeppelin towers. No fix post as of 01:30 UTC November 7.
- Look for a portal next to the dock or inside the zeppelin tower and take it instead. Blizzard says it placed them near most transports, not all; one player saw none at the Undercity zeppelin.
- If the boat drops you into a loading screen, log back in and use the portal. One player kept disconnecting on the Booty Bay boat; another's Tirisfal zeppelin worked.
- Blizzard plans to remove the portals once its fix is confirmed, so don't build a route around them. Untested by Kingy.
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Invite-a-Friend players stuck at level 10, barred from chat, guilds, parties and trading
Fixed by Blizzard · retest pendingFixed by Blizzard on November 5. Kaivax posted that a live hotfix removed the unintended restrictions and suggested logging out and back in if you were affected.
- Log out of WoW Forever and back in; Blizzard says that is all an affected player should need after the hotfix.
- If you are still restricted after relogging, check that you are on the account that redeemed the code, then report it in Blizzard's forum. Untested by Kingy.
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Subscription error WOW51900327 at login even though you paid
ConfirmedBlizzard hasn't announced a bug. On November 5 its forum support (Kalviery) found one reporter logging into a WoW1 Starter Edition license while the game time sat on the named account.
- In the Battle.net app, open the account dropdown above Play and pick the WoW license that holds the game time, not Starter Edition.
- Check Transaction History (account.battle.net/transactions) to see that the game time or pack is complete and which license it went to.
- Pack on the wrong license or region? The WOW51900337 card covers refund and repurchase. Untested by Kingy.
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No mail arrives; senders are told you're a trial account
ConfirmedTwo players reported it on November 5 and 6 in one US thread. Blizzard's forum support (Kalviery) asked them to log out and back in; neither had confirmed a fix by 00:30 UTC on November 6.
- Log out and back in, as Blizzard's support suggested. A November 5 hotfix removed similar restrictions for Invite-a-Friend players.
- If mail still fails, note whether trading and the auction house also fail, and open a ticket. Untested by Kingy.
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Guild tab shows 0/0 online and no chat history
ConfirmedPlayers in three US threads report it since November 5, including charter guilds where some signers never reached the roster. Blizzard hasn't commented.
- Log out of the game and the Battle.net app, then log back in. Players in two threads say this fixed it, though one guild needed a second relog later.
- Charter signer missing from the roster? After relogging, ask an officer to invite you again; one guild re-invited members this way.
- One player got unstuck by joining another guild, leaving it and being re-invited (single report). Relaunching and disabling addons didn't help one guild. Untested by Kingy.
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Campfire buffs missing: tent or items around the fire give nothing
ConfirmedFour US players report it on November 6, two saying it worked the day before. Blizzard hasn't commented, and no reported fix works yet.
- Note which items are placed and which buffs you got, then report it to Blizzard's bug forum; no player has found a fix yet.
- Use /sit, not /sleep, for the starting-area campfire quest; one player's quest broke after /sleep and needed abandoning.
- The campfire rules are on the professions, camping and honor guide. Untested by Kingy.
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Twitch drop Pouch of Violet Dust claimed but missing, or won't claim
ConfirmedAbout 14 players in one US thread report it since November 6, still on November 8. Blizzard hasn't commented, and no reported fix works for most.
- Open Collections and check the Toys tab; one player found theirs there, and players say it isn't sent by mail.
- If Twitch keeps asking you to connect, one player says a recent Battle.net password change breaks the link and you need to relink; others relinked and still can't claim.
- Disconnecting and reconnecting Twitch and Battle.net didn't help several players. Report it to Blizzard support. Untested by Kingy.
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Read a case directly
- Among the Faithful — A missing quest object has conflicting layer-workaround reports. No consistently verified fix is established.
- Waylaid Crates — Blizzard lists stack-size problems and incorrect Essence handling for Apprentice Curiosities; a correction is planned.
- Escaping Ban’ethil — Blizzard’s September 24 reply marks the escort’s speed and repeated Strike issue resolved.
- Wounds of Betrayal — Blizzard reports corrected healing credit for Nightclaw Cavern druids in Wounds of Betrayal.
- Exploring the Horde — Blizzard reports corrected Sylvanas conversation credit for Exploring the Horde.