The short answer
After A Second Chance, accept Sylvanas’s assignment and travel to Capital City Ruins with Anya. Find the four groups tracked by Remaining Groups; one recorded group turns hostile. When the quest adds Return to Sylvanas, go back to her in the Undercity for the completion message.
Before you start
- Complete A Second Chance and finish the Sylvanas conversation that assigns Rescue the Forsaken.
- Match the quest name in your game. This guide reveals the rescue encounters and quest ending.
What this walkthrough verifies
This guide follows the main quest from its assignment through the return to Sylvanas. The numbered encounters below follow Video Game News’s recording. Use their timestamps and visible landmarks to compare your position; the recording includes exploration between groups and is not an optimized route.
Kingy inspected actual gameplay frames and did not independently play-test the quest. Objective changes, counter readings and dialogue are observed evidence. Combat preparation and recovery suggestions are editorial advice.
1. Reach Capital City Ruins Reveal solution / story details
Sylvanas assigns travel to Capital City Ruins and finding and rescuing new Forsaken. At 11:08 the party reaches the named Elevator on a circular platform connected by wooden bridges. The 12:03 frame explicitly marks the travel objective complete on the surface. Anya warns that some people freed from the Scourge are unfriendly; the rescue counter then shows four groups.
- Take Garek and Anya to the Elevator on the circular platform in the Undercity and use it to reach the surface ruins. Check the quest update on arrival: Travel to the Capital City Ruins should be marked completed.
- Keep both heroes together while exploring the ruined streets. Read the Remaining Groups counter before moving on to the encounters below.
- Check health, mana and supplies before engaging another group. Anya’s warning means you should be ready for a fight even when you have come to rescue someone.
Sources for this section
2. Find the first group by the fountain Reveal solution / story details
At 16:55 the party reaches a group beside a round tiered fountain, with crates and barrels along the ruined house and a nearby campfire. Anya offers shelter in the Undercity and directs them to the sewers. Remaining Groups drops from four to three.
- Compare the fountain square and minimap in the linked 16:55 frame with your explored streets. Approach the Forsaken group with the heroes and let Anya’s conversation finish.
- Check for three groups remaining. The recorded party continues exploring after the handoff; this checkpoint does not require a manual escort back to Sylvanas.
Sources for this section
3. Handle the group that turns hostile Reveal solution / story details
The next encounter is beside another fountain, near a dark spiked structure with green domes. At 18:11 a Forsaken Survivor demands to feed and the counter already reads two. Combat follows; at 18:31 Garek describes the group as mindless husks.
The counter tracks groups found, including this encounter. A lower number does not mean every group has been sent safely to the Undercity.
- Use the 18:11 checkpoint to identify the group and let the encounter unfold. If the survivors attack, fight with both heroes and watch their health.
- After the encounter, check the counter and continue searching the ruins. Do not wait for the same shelter dialogue as the first group. Two groups remain in the recording.
Sources for this section
4. Find the next fountain group Reveal solution / story details
At 36:31 a Barricade is labelled in front of the next group beside a fountain and piles of supplies. The heroes move around the fountain at 36:36–36:41. At 36:51 Anya tells the group it is safe and sends them toward the sewers. Remaining Groups now reads one. The long gap since the previous encounter includes exploration and combat; it is not a required waiting period.
- Compare the fountain, surrounding ruined houses and minimap at 36:31–36:51 with your current area. Move close to the group around the fountain. If your heroes are still fighting nearby enemies, finish that encounter before continuing.
- Let Anya’s safety dialogue finish, then check that one group remains. Continue through the streets toward the final encounter.
Sources for this section
5. Find the final group and read the return objective Reveal solution / story details
The 38:41 frame shows combat near the final group in a street between ruined houses. The group is beside supplies near a large ruined structure with tall stone columns. At 39:41 Bernd thanks the rescuers and Garek directs them to the sewers.
At 39:48 the game marks both original objectives completed and adds Return to Sylvanas. This is the clearest checkpoint for finishing the search.
- Approach the remaining group, handle the nearby combat and allow the rescue conversation to finish. Compare the street and columned ruins in the linked frame if you are still searching.
- Open the quest information or watch the update. Continue to the turn-in once Return to Sylvanas appears. You do not need to keep searching for groups after that update.
Sources for this section
6. Return to Sylvanas and finish the quest Reveal solution / story details
The party returns to the Undercity. At 41:13 Sylvanas acknowledges the new Forsaken and MAIN QUEST COMPLETED: Rescue the Forsaken appears.
- Go back to Sylvanas in the Undercity and approach her with the heroes. Let the conversation finish.
- Confirm the Rescue the Forsaken completion message before marking the guide done. Finding the last group and completing the quest are separate checkpoints.
If the rescue quest will not advance Reveal solution / story details
| Problem | Check next |
|---|---|
| Travel to Capital City Ruins is still active | You have not reached the recorded arrival checkpoint. Check your quest destination; the surface arrival at 12:03 explicitly completes travel. |
| A group attacks instead of accepting help | The second recorded group turns hostile. Handle the encounter and check Remaining Groups; it has already dropped to two in the dialogue frame. |
| Two groups remain after a lot of exploration | Compare the 36:41 fountain area and minimap with your explored streets. The recording also spends a long time exploring while the counter stays at two. |
| One group remains | Compare the final street encounter at 38:41 and the columned ruins at 39:48. Let the group’s conversation finish after combat. |
| The counter disappeared but the quest is active | Check for Return to Sylvanas, then return to her in the Undercity. The explicit completion appears there. |
| The heroes keep running low on health or mana | Pause your advance, check supplies and read your available abilities. No optimal build or difficulty-specific combat rotation has been verified. |
Sources for this section
- Video Game News: Rescue the Forsaken: assignment and arrival
- Video Game News: Rescue the Forsaken: first group sent to the sewers
- Video Game News: Rescue the Forsaken: the hostile group
- Video Game News: Rescue the Forsaken: third group reaches safety
- Video Game News: Rescue the Forsaken: final group and return objective
- Video Game News: Rescue the Forsaken: explicit completion at Sylvanas
Footage and coverage limits
Verified checkpoints: arrival at 12:03; three groups remaining at 16:55; hostile-group dialogue with two remaining at 18:11; one remaining at 36:51; Return to Sylvanas at 39:48; explicit completion at 41:13.
This is an objective-based walkthrough of one recorded route. Exact coordinates, a shortest path, all loot and optional routes, guaranteed rewards, exact client build and difficulty differences remain unverified. The recording is titled City of the Dead part 1; this guide does not claim to cover the whole act or the next quest.
Sources for this section
- Video Game News: Rescue the Forsaken: assignment and arrival
- Video Game News: Rescue the Forsaken: first group sent to the sewers
- Video Game News: Rescue the Forsaken: the hostile group
- Video Game News: Rescue the Forsaken: third group reaches safety
- Video Game News: Rescue the Forsaken: final group and return objective
- Video Game News: Rescue the Forsaken: explicit completion at Sylvanas
Your checklist
0 of 4 complete · Loading saved progress…
Research checked 2026-09-12. This is a source-based guide; Kingy has not independently play-tested these steps. Evidence and coverage.


