ArcheAge Chronicles November 4 Fixes: How to Update and Retry Stuck Quests

1. Close the game. Open your Steam Library and select ArcheAge Chronicles.
2. Install the available update and let Steam finish before launching.
3. If no update button appears, fully exit the Steam client and reopen it, as the developer instructs. Check the Library entry again.
4. Launch after updating. Record any build identifier the client exposes; the maintenance notice supplies no numeric patch version to match.

Use the row matching your symptom. The developer does not name an exact tutorial quest, give Meliot coordinates or prescribe a special Altar reset sequence. Follow the objective already shown in your game; the checks below are a way to assess your retry.

Kingy has no before-and-after capture from an affected character. Record a success as a result for that character and build. If the original blocker remains, keep those details for support. The announced fix does not establish that every affected character recovers.

1. Before updating, keep a screenshot or short clip of the blocked objective if you already have one. Do not deliberately recreate the bug to obtain it.
2. After updating, use the same affected character, server and objective. A fresh character would answer a different question.
3. Retry the matching step above and note the result: still blocked, encounter accessible, or objective advanced.
4. If it advances, continue to the next objective and record what you can actually complete. A spawned NPC or reopened encounter alone is a narrower result than restored quest progression.

The earlier official notice lists Malchuk respawn trouble, NPC-dialogue progression problems including Cliffs of Madness, and dungeon progression blocked by party breakup. The maintenance-complete notice does not establish that these were fixed.

For dungeon parties, the earlier advice is to stay grouped through the transition to the next area and have each member collect their own key. Anti-cheat startup hangs have a separate support route. These are earlier precautions, not proof of a November 4 repair.

Read the developer's separate issue list

ArcheAge Chronicles customer support

The same maintenance made four Diamond Shores quests abandonable: Weeping Dead’s Doll, Gnoll’s Doll, Seaglass Beach Lantern’s Calling and Watcher’s Village Lantern’s Calling. If one of these is stuck in your journal after updating, abandoning it is now an option the developer added. The notice does not say whether an abandoned quest can be picked up again, so retry the objective first. Kingy has not tested abandoning or retaking these quests.

The notice also reports better hit detection across Krogal’s attack patterns, lets players discard Cheap Moonshine, stops Hereafter Stones being sold (they can still be discarded), and fixes whispers from other players not showing.

Send support the character and server, objective text, installed build if visible, update time and what happens on the retry. Explain whether this was an existing affected character. Include the failure you saw rather than a general claim that the patch does not work.

Character deletion and save editing are not prescribed recovery steps in this maintenance notice. Abandoning is offered only for the four Diamond Shores quests listed above, not as a general fix. Massively Overpowered's launch report describes the earlier problems; it does not test this update.